Polityka wysyłki

Delivery Methods

We cooperate with reliable delivery services to ensure that your order arrives quickly and conveniently.

Available delivery services:
DPD
UPS
GLS Euro Business Parcel
FedEx
DHL
InPost

You can choose the preferred delivery service at checkout. Delivery time and cost depend on the selected method and your region.

Product Return

To file a complaint, follow the steps below:
1. Contact us:
If you have any doubts about the quality of our product, please contact us by phone: +48 225 987 987.
You can also send an e-mail with photos of the product to: support@perlahelsa.com
2. Return of goods:
Please send us the product in its packaging and a copy of the invoice.
3. Delivery:
According to the law, you have 14 days to return the goods. To withdraw from the contract and return the goods purchased from us, please fill in the required declaration and send it to our address together with the goods to be returned:
Perla Helsa EU (magazyn zwrotu Logistiko) Grunwaldzka 5a, 99-300 Kutno
Please enclose the package with the application and the returned product(s) with everything you received with the product(s), as well as the receipt or invoice.

• The refund is based on the price of the goods on the day of purchase.
• The refund period is 15 business days.
• The buyer pays for the shipment of the goods.